Your Privacy Matters to Us
We built pandora118 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
How We Handle Your Information
pandora118 collects personal data — your name, email, phone number and payment details — to verify your account, process deposits through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported regions. We use encryption and secure servers to protect this information. We do not sell your data to third parties. Your account details remain private and are accessed only
by our team when needed for account support, fraud prevention or legal compliance. We retain your information for as long as your account is active, plus a retention period required by law.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your personal data or payment information.
Account Settings
Update your personal details, communication preferences and privacy settings directly from your account dashboard at any time.
Data Requests
Request a copy of your personal data or ask us to delete your account by contacting our compliance team through your account portal.
Why You Can Trust Our Privacy Approach
Encryption Standard
All payment data — DANA, OVO, GoPay and QRIS transactions — travels through industry-standard SSL encryption to prevent interception.
Compliance Ready
We follow data protection rules for supported Indonesia regions and maintain audit trails for regulatory review and account transparency.
No Third-Party Sales
Your personal information is never sold to advertisers, brokers or external marketers. We share data only with payment processors and legal authorities when required.
Regular Security Audits
Our systems undergo quarterly security reviews to identify and patch vulnerabilities before they affect your account or payment methods.
Transparent Logging
We log all account access and payment activity so you can review your login history and transaction records from your dashboard.
Incident Response
If a data breach occurs, we notify affected users within 48 hours and provide guidance on account protection and next steps.
How Our Policy Stays Consistent
| Unified Data Handling | Whether you access pandora118 on mobile or desktop, your privacy protections remain identical across all platforms and devices. |
|---|---|
| Payment Method Parity | DANA, OVO, GoPay and QRIS deposits receive the same encryption and fraud-prevention measures; no payment method is treated differently. |
| Lobby Access Privacy | Your browsing history in our live casino, slots and sportsbook sections is never shared with external analytics or ad networks. |
| Account Linking Rules | If you link multiple accounts or payment methods, we keep them segregated and do not cross-sell data between linked profiles. |
| Retention Schedules | Closed accounts and their associated data follow the same deletion timeline regardless of how long the account was active. |
| Regional Consistency | Our privacy standards for supported Indonesia regions match our global baseline; we do not lower protections for any market. |
| Policy Update Notices | When we update this policy, we email all active account holders 30 days in advance and ask for explicit consent before changes take effect. |